The Alliance’s customized Refugee Management System (RMS) Software is the result of ongoing collaboration among our directors, resettlement staff, and the software developers. Jonathan and Steve are very knowledgeable about refugee resettlement and this new software will help guarantee accurate, accessible data for documenting services and monitoring expenses. Managers can track and follow up on core services delivery in near real-time. Through RMS, the Alliance’s diverse range of refugee support programs (ESL, Drivers Education, Employment, Case Management, Asset Building, Vocational Training, etc.) will now be more fully integrated with our core Resettlement program.
The Refugee Solutions team takes a value-added approach that goes beyond basic data collection. We now have a wealth of quality data that can be accessed by program managers and the resource development team to enhance our agency’s strategic planning. Another important feature is the internal notifications, which help programs communicate quickly and seamlessly with each other. Jonathan and Steve have built a user-friendly database that lets us spend more time on delivering quality services to refugees. I am very happy with RMS’s strong performance and look forward to collaborating over the long-term on new features and updates."